Page 4 - 7 Steps Relationships - Janice Porter new2

Be a Great Listener

There are really two distinct types of listening:

listening to respond, or Passive Listening.
listening to understand, or Active Listening.

It is easy to be a passive listener – someone who isn’t
really listening at all – just waiting to have the floor. The

problem with that is you can get found out very easily
and it is so superficial.

To be an active listener takes a lot more skill – it requires

you ask lots of questions, use the person’s name and

show your interest in them and their business.

How can you help? Reframe what the person said as you

ask another question – it shows them you were really
listening and makes the speaker feel appreciated.

My favorite strategy is to be curious … nothing is better

than at the end of a first conversation to have someone
say – “it was so great to meet you – I really enjoyed our

conversation” and all you did was let them talk about

their favorite subject – themselves.
That’s magic!